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Client Onboarding, Servicing & Support (COSS) Specialist (f/m) in Zürich


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Beschreibung


Our Asset Management Operations team in Zurich is looking for a:
Client Onboarding, Servicing & Support (COSS) Specialist (f/m)
We Offer
  • A highly professional and challenging position in a fast changing environment where you work with many departments across the Asset Management Division and Credit Suisse in general
  • Given that we expect this service entity to grow, the position has future team lead potential
  • Involvement in the build-up of a new coordination / service entity providing the following services :
    - Portfolio on- and offboarding (i.e., ensure correct setup of the client in all CS systems)
    - Management of client contract changes
    - Service provider management (outsourced provider management, e.g., KPI definition and
      monitoring
    - Support sales related activities (e.g., providing data for RFPs)
    - Reporting for legal/regulatory purposes, management and clients
    - Define, document, agree and implement operational processes
    - Interaction with various entities across Credit Suisse at large to ensure groupwide
      compliance of processes
    - Deliver data for and ensure compliance with LCD requests, audit requirements, group
      policies
    - Request handling (answering to data requests)
  • Interaction with other COSS entities in e.g., Germany, UK, Italy, Singapore
  • Provide best-in-class service
You Offer
  • University degree (preferably Business Administration and/or IT) and previous working experience in asset management (or banking) in an operations position.
  • Potential Team Lead Candidates require 3 years of previous leadership experience
  • Very good understanding of the various roles in a typical asset management value chain (e.g., advisor, portfolio manager, trader, broker, custodian, administrator)
  • Experience in project management
  • Any of the following are a plus:
    - Experience with CS SBIP / CS Host
    - Experience in the Banking / Asset Management industry in a Swiss context
    - Experience in client identification
    - Excellent understanding of IT/data processing
  • A client-focus attitude, efficient/diligent working style and excellent communication skills
  • Fluent German language skills & English proficiency level required
Take the next step with us.
Job Opening : 1053320
Matthew G. Mynn (HRLS 34) would be delighted to receive your application:
matthew.g.mynn@credit-suisse.com
Phone +41 (0)44 333 61 74
Please apply via our career portal.
www.credit-suisse.com/ch/jobs

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Zürich


18.01.2012