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Front Office Manager – InterContinental Davos (New Opening) in Davos

Beschreibung

Anstellung: Vollzeit
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Front Office Manager – (New Opening) Do you see yourself as the Front Office Manager at the ?

 

What’s your passion? Whether you’re into tennis, shopping or karaoke, at IHG we’re interested in YOU. At IHG we employ people who apply the same amount of care and  passion to their jobs as they do their hobbies – people who put our guests at the heart of everything they do. And we’re looking for more people like this to join our friendly and professional team.

 

The Location:

 

This is an exciting opportunity to bring a luxury InterContinental to market which is situated at the altitude of 1,600 meters above sea level, the InterContinental Hotel Davos is scheduled to open during the last quarter of 2013.

All 216 rooms including 23 suites feature balconies with stunning views over the mountain village and landscape of Davos located in the Swiss canton of Graubünden. For ultimate relaxation, a spa and wellness area of 1.600 sqm include pool, whirlpool, sauna, steam bath and treatment rooms- with equally breathtaking view of the surrounding alpine scenery.

 

The Role:

 

The Front Office Manager will be responsible for managing all aspects of the front office (for example guest registration, porter services, business center, telephone services, concierge services, and guest reservations) to deliver a guest experience that is unique and brings the brand to life.

 

This job is the top Front Office job reporting to the Director of Rooms at a large luxury hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee subordinate supervisors.

Qualifications and Technical skills:

 

We want our guests to feel special, cosmopolitan and In the Know which means we need you to:

Be charming by being approachable, having confidence and showing respect.

Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

 

It is anticipated that for this role you will possess a Bachelor’s degree / higher education qualification / equivalent in Hotel Management/Business Administration, plus proven background in a Front Office/Guest Service environment including some management experience.

 

To apply for this role you must speak German and English fluently and have the right to work in Switzerland.

 

Package:

 

In return we’ll give you a competitive financial and benefits package which can include healthcare support, pension scheme and fitness club membership.

 

Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we’ll give you the room to be yourself.

 

So what’s your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

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Davos


18.04.2013